Casino / Live
Every term you see in the lobby — from RTP on a slot screen to rollover on a condition — is defined here in plain language. We've grouped them by where they appear: game mechanics, odds, account and wallet language, so you can move through the catalog knowing exactly what each label means.
The lobby is organized around four distinct layers of language. Knowing which family a term belongs to tells you where to look for it on screen — on the game tile, the bet slip, the wallet panel or the account dashboard. Each family below names the term type and points to the exact screen where it surfaces.
Terms like RTP, volatility, payline and bonus round appear on individual game tiles or inside the game info panel. When CQ9 or JDB exposes this data, it shows beside the launch button. Where it is not exposed, the field is left blank rather than estimated.
Handicap, over/under and moneyline labels appear on the sportsbook bet slip. FIBA Basketball Betting and PBA markets display these odds in decimal format by default. The current line is shown live and refreshes with the match state — no manual refresh needed on mobile.
E-wallet, PESONet, Bank Transfer, minimum deposit and balance are the terms you see on the deposit and withdrawal screens. The account dashboard shows your current wallet balance and transaction history. GCash and Maya labels appear exactly as named on those screens.
Rollover, turnover and wagering requirement describe how many times a credited amount must be staked before it can be moved to your wallet. The active conditions tied to any credited amount are shown in your account dashboard after login — not on the lobby front page.
These six terms appear most often in slot lobbies and live casino screens. Each definition covers what the term means mechanically, not a promise about what you will receive.
RTP stands for Return to Player. It is a percentage showing how much of all wagered amounts a game is designed to return over a very large number of rounds. It is a statistical model, not a round-by-round guarantee. Where a studio like Pragmatic Play or Microgaming exposes this figure, it appears in the game info panel.
House edge is the mathematical advantage the game holds over time, expressed as a percentage. It is the complement of RTP carries roughly a 3% house edge.
Volatility describes how a slot distributes its prize rounds. High-volatility titles pay out less often but with larger amounts when they do hit. Low-volatility titles pay smaller amounts more frequently. It affects how a session feels over time, not the long-run RTP figure.
A wager is a single bet placed on a round or market. Turnover is the cumulative total of all wagers over a period. Both terms appear in account transaction records and in any promotional condition that requires a stated number of rounds before a credited amount becomes withdrawable.
Jackpot refers to the highest prize a slot title makes available, awarded on a rare combination of symbols or a triggered feature round. It is a game mechanic defined by the studio, not a platform promise. Jackpot Bingo, for example, uses this label for its maximum prize tier.
A live dealer is a real person dealing cards or spinning a wheel at a physical table, streamed in real time to your screen. Party Blackjack Live uses this format. You place bets on the same interface you use for slots — no separate app or account is needed.
These terms come up when you move from the game lobby into the sportsbook, the deposit screen or the account verification flow. Knowing them helps you complete each step without confusion.
Asian Handicap is a bet format that removes the draw result by giving one side a fractional or whole goal advantage before the match starts. It is common in basketball and football markets. FIBA Basketball Betting lines sometimes display this format alongside standard point spreads.
Over/under is a market where you predict whether a combined score or total will finish above or below a number set by the sportsbook. In PBA and NBA betting, the total points line is the most common form of this market. The number shown on the bet slip is the threshold.
Rollover is the number of times a credited amount must be wagered before it qualifies for withdrawal. If the condition is met, the amount moves to your withdrawable balance. Current rollover progress tied to any credit is visible in your account dashboard, not on the lobby screen.
An e-wallet is a digital account that holds funds you can use to deposit or withdraw. GCash and Maya are the local e-wallet options shown on the deposit screen. Transactions flow between your e-wallet and your account wallet — both sides show the movement in their own transaction history.
KYC stands for Know Your Customer. It is a verification step where you submit identification documents so the platform can confirm your identity before processing withdrawals above a stated threshold. The documents required and the submission method are shown inside the account verification section after login.
A payline is a fixed or adjustable path across the reels of a slot game along which matching symbols must land to produce a prize. Some titles from JDB and CQ9 use fixed paylines; others use ways-to-win systems that replace the traditional line structure entirely. The game panel shows which format applies.
Seeing terms side by side in a real decision makes them easier to apply. When you open the slot lobby and choose between Dagat Treasure Deluxe and Plinko Fiesta, you are weighing volatility against session length — a high-volatility title like Dagat Treasure Deluxe means fewer but larger prize rounds, while Plinko Fiesta runs a faster drop mechanic where every round resolves quickly. RTP, when the studio exposes it, sits in the game info panel for both.
Dagat Treasure Deluxe displays its volatility tier in the game info panel before you launch. Checking it takes one tap — open the title card, find the info icon, and the tier label appears alongside the payline count.
Where Pragmatic Play or Bigtime Gaming exposes RTP, the figure sits inside the game's own info screen, not on the lobby tile. If the field is absent, the studio has not published it for that title — we do not estimate it.
After any credited amount lands in your account, the rollover condition tied to it appears in the account dashboard. The counter updates after each qualifying wager, so you can track progress without contacting support.
The KYC prompt appears on the withdrawal screen when your account has not yet been verified. The fields, document types and submission steps are shown on that screen — follow the instructions exactly as displayed to avoid delays.
If a term in the lobby or on a transaction screen is still unclear after reading this glossary, there are three ways to reach the support team. Each channel is suited to a different kind of question — a quick definition query fits live chat; a document or account issue fits email.
Open the chat icon from any page while logged in. It connects you to a support agent who can walk through any glossary term as it appears on your screen — useful when you are mid-session and need a fast plain-language answer without leaving the lobby.
For questions about KYC documents, withdrawal holds or account verification steps, email support gives you a written record of the exchange. Use the address shown on the Contact page. Attach any relevant screenshots to speed up the response.
Many term-related answers are already inside your account. Rollover progress, wallet balance, transaction history and any active condition details are all shown there after login. Check the dashboard first — it often answers the question without waiting for a reply.
A player who understands volatility picks a slot session length that fits how much time they have. One who knows what rollover means reads a credited-amount condition accurately instead of withdrawing too early and hitting an error. These are not abstract concepts — they appear on real screens during real account actions.
These questions are about using the features the terms describe — not re-defining the terms themselves.
Open the game tile and tap the info icon before launching. If the studio has published an RTP figure, it appears there. Studios like Pragmatic Play and Microgaming typically include this data. Where the field is blank, the figure has not been released publicly by that studio.
Log in and open the account dashboard. Any active rollover condition tied to a credited amount shows a counter that updates after each qualifying wager. You do not need to contact support — the dashboard reflects the current state in real time.
Once a GCash deposit is confirmed, the amount appears in your account wallet balance. From there you can place wagers on slots, live tables or sportsbook markets. The transaction appears in your deposit history with a timestamp and the amount received.
The verification prompt appears on the withdrawal screen when your account has not completed identity checks, or when a withdrawal exceeds a threshold set by the platform. The required documents and upload steps are shown directly on that screen — follow the fields as displayed.
Your account wallet balance is shared across all sections of the lobby. Moving from Party Blackjack Live to Dagat Treasure Deluxe or to the sportsbook does not reset or lock your balance. The same wallet figure shown in the header applies everywhere inside your session.
Open the deposit screen, select Bank Transfer or PESONet from the method list, and follow the account details and reference number shown on that screen. The steps and field labels are generated per transaction — use the details exactly as shown and do not reuse a reference number from a previous deposit.